We understand that you are eager to start buying cryptocurrencies on Bitex and it is our responsibility to process the deposit as soon as possible.


Bank Deposits for Net Banking and Card Payment takes upto 30 minutes and for Bank Transfer it takes up to 24 hours to process and reflect in your account. Therefore, we request our clients to wait for at least 24 hours before writing to us to check status of Deposit. There are cases where it might take longer than usual if there's wrong/missing "Note Number" during Deposit request. Another scenario where it might take longer is during Bank Holidays. Therefore we request the clients to co-operate with us during such situations.